At Sorotec Machinery Co, Ltd., we take pride in providing exceptional service to our customers. As one of the national leading manufacturers and exporters of powered machinery in China, we strive to meet and exceed the expectations of our customers by providing top-quality diesel generators and light towers for standby or rental markets.

Our service is not just limited to the sale of our products. We also offer a wide range of services aimed at ensuring the longevity and productivity of the equipment we provide. Our services include installation, maintenance, repair, and replacement of parts and components.

Installation

We understand that proper installation is critical to the performance of our equipment. Therefore, we provide installation services to ensure that the equipment is properly set up for optimal performance. Our installation services are carried out by our experienced technicians who have a wealth of knowledge and experience in installing our products.

Maintenance

Regular maintenance is critical to ensuring the longevity and productivity of our equipment. We offer a comprehensive maintenance service that includes periodic inspections, cleaning, and repair of wear and tear components. Our maintenance services are designed to prolong the life of our equipment and reduce the likelihood of breakdowns or malfunctions.

Repair

In the unfortunate event of equipment breakdown or malfunction, we offer repair services to address the issue promptly. Our repair services are carried out by our team of experienced technicians who have extensive knowledge and experience with the equipment we manufacture. We understand that equipment downtime can significantly impact our customers' business operations, so we aim to address issues as quickly as possible.

Replacement of Parts and Components

Over time, parts and components of our equipment may wear out or become damaged. We offer replacement services for parts and components that need to be replaced. Our replacement services are carried out with genuine parts to ensure that the equipment operates optimally.

In addition to these services, we provide technical support to our customers. Our technical team is always available to answer any queries our customers may have regarding the operation, maintenance, or repair of our equipment. We also offer remote support to assist with minor issues that our customers may encounter.

At Sorotec Machinery Co, Ltd., we recognize that a happy customer is a loyal customer. Therefore, we go the extra mile to ensure that our customers are satisfied with our products and services. Our commitment to exceptional service has earned us a reputation as one of the leading powered machinery manufacturers in China.

In conclusion, our service offering goes beyond just selling products. We provide installation, maintenance, repair, and replacement services that aim to ensure the longevity and productivity of our equipment. We also offer technical support to our customers to ensure they get the most out of our equipment. At Sorotec Machinery Co, Ltd., we are committed to providing exceptional service to our customers.